Check out what our clients have to say!
Check out what our clients have to say!
Both Beaver Bus Lines in Winnipeg, Manitoba and our sister company Moose Mountain Bus Lines in Regina, Saskatchewan use Information System Services for our IT support and data backups. Information System Services configured and maintains our firewalls and VPN’s between our offices in Regina and Winnipeg. We are very pleased with their support and would not hesitate to refer any business requiring IT services to Information System Services.
Information System Services has been providing our IT support for a number of years now. We had tried other IT companies, but have found that Information System Services provides excellent IT support at a very competitive price.
Our systems were getting old and tired and Information System Services has done a complete system overhaul for us. This upgrade included purchasing an office file server and new office computers. Bill setup our Microsoft Server and office Domain.
After migrating all our office programs and data to our new server, Bill strongly advised that we have proper backups. We have gone from a medical office with no data backups, to one with both an onsite backup and also cloud backup. If our office systems are ever compromised due to a catastrophic failure like fire, flood or even just theft, we can always restore our data from the cloud backup service offered by Information System Services. Data backups are monitored 24/7 by Information System Services to ensure that they are running successfully.
Since Bill upgraded our network and office systems, we have been enjoying a trouble free work environment.
I would recommend Information System Services to any Physician or business for that matter.
We’ve known Bill from Information System Services since 2000. And although our business doesn’t have a huge need for IT Services, Bill has been quick to return our calls, and diagnose any computer problems we’ve had over many years now. We have purchased laptops, printers, and software through Information System Services, and Bill has completed all the necessary setup to ensure we can continue our business with no interruptions.
We have been using Information System Services for our IT support and equipment for over 2 years. We are pleased with the level of service we receive and also rely on Information System Services Backup service. We no longer need to be concerned about performing manual backups. We would recommend Information System Services to any business looking for reliable IT support, and particularly their worry-free data backup services.
Back in 2010, we were operating multiple businesses out of our home which included a staff complement in excess of 50 employees. In making plans to move into larger office space, we realized we would also need help with setting up our office computers and networks. Even though our company is in Ontario, we were acquainted with Information System Services and owner Bill Hubble. We called Bill to review what our current IT service provider was proposing/quoting, to see if he felt it was a fair price. We explained our current IT service provider was going to install a wireless network for all our office computers, including a file server.
After speaking with Bill, he asked what type of operating system we currently had on our office computers. When we told him they all had Microsoft Windows XP Home edition, he advised that to work with an office Domain they would all need to be upgraded to Windows Professional. Bill also advised us not to go with a complete wireless system as he felt we would have lots of connectivity issues. He suggested when doing the office renovations, we should run network cabling to all our offices for our office computers and printers. Bill recommended we contact our current IT service provider to make sure their price included things like upgrading our computer operating systems, server configuration and Domain setup, and joining all the office computers to the new office Domain.
When we checked this with our IT service provider, to our surprise none of these things had been taken into consideration.
Bill offered to quote on this project and fly in from Saskatchewan and setup our network, server and all our computer systems. He assured us that he could do the installation, as well as provide ongoing IT support remotely from their office in Regina, Saskatchewan. While we had some concerns with the thought of this remote support, we felt that his service to this point had already saved us lots of hidden costs, by having us question exactly what our IT service provider would be offering for their quoted price. We were not educated in any respect with regards to our company’s needs. Bill was patient and listened to what we thought our needs were. He was careful to take the time to research options for us and explain what he felt best suited our needs at that time, not forgetting the desire we had to continue to grow our business. Our comfort level was such that we decided to accept Information System Services quote and hired them to setup our office network infrastructure, and provide ongoing IT service to North Key Construction.
It has been a number of years since we contracted Information System Services and they are still our IT service provider. They are great to deal with, provide excellent IT support, remain extremely competitive from a price perspective, and are conscience of keeping costs low for their customers.
To summarize our experience briefly, IT is a necessary area of our business that we must oversee and account for but, leave to the professionals to handle. We truly believe that the service provided by Information System Services is second to none. We would, without hesitation, highly recommend Information System Services.
Our accountant recommended we contact Information System Services as we were having troubles with file sharing and also had no data backup solution in place.
Information System Services met with us and discussed installing an office file server and setting up an office domain and centralize our computer data. This would allow for easier data backups.
Information System Services performed as advertised. They setup our office domain and centralized our files on the file server. They configured shared directories for us and most important, they put a backup strategy in place for us. We have an onsite backup of our data and also use Information System Services’ Hybrid-Cloud backup service for our offsite backup. Our offsite backups are managed and monitored by Information System Services 24/7 and this certainly gives us piece of mind knowing our data is protected.
We would recommend their services to anyone looking for honest trustworthy IT support.
Prior to Information System Services providing our IT support, we were continually experiencing network issues in our Service department. Our network connections would drop regularly. Problems were created whenever we were flashing vehicle computers. This was costly to our dealership.
After contacting Information System Services, they came in and reviewed our Service department network infrastructure. Bill recommended that we remove the multiple network switches that were installed, and run new network drops from a central switch to each service technician’s workstation. After replacing the network drops, Information System Services centralized our switch and installed a new firewall. As a result, our Service department network is now very stable.
At a later date, during a period of extensive renovations to multiple departments, we planned on replacing our phone system with a new VOIP system. Although SaskTel was performing this installation, we asked Bill to work with and assist SaskTel with upgrading our networks and cabling. Our office did not have a true file server, and although we had a server, it was not being used. Bill recommended we install a server operating system on this server and put it to use, advising that it would be a more secure network environment and would allow for better electronic file storage. Bill was also adamant that we implement a comprehensive data backup strategy, as we currently had no data backup. Bill configured a Domain and file server for Crestview Chrysler and then joined our computers to the office Domain to centralize our files and allow for easier backups. We now have an onsite backup and with Information System Services’ Hybrid-Cloud Backup, we also have offsite backup to cover us if we should have a catastrophic disaster.
We would recommend Information System Services to any business looking for great IT support. They are easy to work with, responsive to our needs, and are solution focused but also conscience of their customer’s bottom line.